Rate Schedule — Short Term Rentals
Last updated: October 23, 2026
Annex D to the STR Turnover Terms. Every rate and every formula the Terms refer to.
Sections
This Rate Schedule is Annex D to the STR Turnover Terms of Service and is incorporated into them by reference.
All prices are in US dollars, for service anywhere in our Service Area in Miami-Dade County.
Turnover Credits
One Credit = one complete turnover of one unit, at the declared size tier. Credits do not expire. Minimum purchase: 5 Credits.
| Size | Price per Credit |
|---|---|
| Studio / 1BR up to 800 sq ft | $132 |
| 2BR 801 – 1,200 sq ft | $164 |
| 3BR 1,201 – 1,800 sq ft | $202 |
| 4BR 1,801 – 2,500 sq ft | $247 |
A Credit is redeemed for one turnover regardless of later changes to these prices. If a unit is larger than the tier you declared, the difference in list price applies at the time of service.
Deep Clean
The first service at any new property is always a Deep Clean. It is charged separately and is not covered by a Credit.
| Size | Price |
|---|---|
| Studio / 1BR up to 800 sq ft | $145 |
| 2BR 801 – 1,200 sq ft | $180 |
| 3BR 1,201 – 1,800 sq ft | $221 |
| 4BR 1,801 – 2,500 sq ft | $272 |
Service Plan
A Service Plan has a Plan Length of 3, 6 or 12 months, which sets how long your Credit price stays locked. It does not commit you to stay: you can cancel at any time. It buys priority scheduling, backup coverage, the 24-hour scheduling guarantee, and price protection on the Credits you purchase during it. It is not a discount on Credits — Credits are sold at list price with or without a Plan.
| Item | Terms |
|---|---|
| Minimum purchase | 5 Credits every 3 months, charged automatically |
| First Credit charge | 7 days after signup (your initial Deep Clean is charged at signup) |
| Top-ups | 1 Credit at a time while your Plan is active |
| Credit price | Locked for the Plan Length you chose |
| High balance at renewal | Tell us and we will pause that quarter's purchase |
Scheduling, rush and cancellation
| Situation | Cost | Guarantee |
|---|---|---|
| 24+ hours' notice, active Service Plan | 1 Credit | Yes — ready before your next guest checks in |
| 24+ hours' notice, no Service Plan | 1 Credit | No — subject to availability |
| Less than 24 hours (rush) | 1 Credit + rush surcharge — message us on WhatsApp first | No — subject to availability |
| You cancel 24 hours or more ahead | No Credit used | — |
| You cancel less than 24 hours ahead | 1 Credit | — |
| No access at the scheduled time | 1 Credit | Voided |
| Guarantee missed while all conditions were met | No Credit — turnover free and Credit returned | This is the exclusive remedy |
A rush turnover is requested on WhatsApp, not through checkout — message us first to confirm we can make it. Once confirmed, the rush surcharge (in addition to the 1 Credit) is paid by Zelle or by card; the card amount includes the card-processing fee.
| Size | Rush surcharge — Zelle | Rush surcharge — Card |
|---|---|---|
| Studio / 1BR | $31.75 | $34 |
| 2BR | $39.50 | $41 |
| 3BR | $48.75 | $51 |
| 4BR | $59.75 | $62 |
Condition Fee
Charged only where the property is found outside normal condition, only after photographs are sent to you.
| Situation | Charge |
|---|---|
| Condition confirmed and approved by you | The turnover is repriced at the standard Deep Clean rate for the unit size, from the table above |
The Condition Fee replaces the turnover rate; it is not added on top of it. The Credit for that turnover is consumed as normal. There is a single level.
If we do not hear from you within 15 minutes, the standard turnover proceeds in standard time, no Condition Fee is charged, and the scheduling guarantee does not apply to that turnover.
Add-ons
Add-ons are not offered for STR turnovers or Deep Cleans. Washing and drying the unit's linens is included in every turnover where the unit has a working washer and dryer, and removing the previous guest's food is included too. The oven, the refrigerator interior and the interior windows are included in the Deep Clean.
Exterior windows are not offered at any price. They are not covered by our insurance.
Consumable restocking
Optional, and not a guaranteed service. You are sent a single payment link covering the estimated cost of the items plus the service fee below. No order is placed until payment is received.
| Item | Amount |
|---|---|
| Restocking service fee | Estimated cost of items + 20% |
We absorb ordinary variation between the estimate and the final cost. Where items are unavailable and omitted, that portion is refunded to your original payment method.
Other amounts
| Item | Amount |
|---|---|
| Direct hiring of a Bayfront contractor (during the relationship and 12 months after) | $2,500 per contractor |
| Unit larger than the declared tier | Difference in list price, at the time of service |