Membership
Last updated: October 23, 2026
Three ways to work with Bayfront: a Home Membership for homeowners, Bayfront Flex for occasional service with no schedule, and an STR Service Plan for short-term rental hosts. All three are billed through Stripe and can be managed from your customer portal.
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Compare the three
Not sure which one fits? Start here — every detail is below, with the exact numbers.
| Home Membership | Bayfront Flex | STR Service Plan | |
|---|---|---|---|
| Best for | Homeowners who want a recurring schedule | Occasional service, no schedule or term | Short-term rental hosts |
| Commitment | 3, 6 or 12-month term — a longer term lowers your monthly rate | No term. Cancel the membership fee any time | Credits: no term, 5-Credit minimum purchase. Service Plan (optional): locks your Credit price for 3, 6 or 12 months; cancel any time |
| Billing | One flat monthly fee, plus a separate first Deep Clean | $9.99/month fee, plus pay-per-Credit whenever you book | Prepaid Turnover Credits; an active Service Plan auto-charges 5 Credits every 3 months |
| Schedule | Every other week or Weekly, on a recurring schedule | On-demand — no fixed schedule, book whenever you want | Tied to each turnover, not a fixed recurring schedule |
| What's included | Insured, background-checked cleaner under contract; before & after photos; Certificate of Insurance on file; priority rescheduling; 72-hour damage report process; rate locked for your term | Insured, background-checked cleaner under contract; before & after photos; Certificate of Insurance on file; priority rescheduling; 72-hour damage report process | With a Service Plan: priority scheduling, backup coverage, the 24-hour turnover guarantee, and price protection on your Credits |
| Cancellation | 30 days' notice in your portal; you pay through the period your 30th day falls in. Early exit on a 6- or 12-month term may add a Rate Reconciliation, up to $400 | Cancel the fee any time, no notice required | Takes effect at the end of the quarter already paid for. Credits never expire, with or without a Plan |
Home Membership
For homeowners. A recurring visit schedule — Every other week or Weekly — billed as one flat monthly fee that never changes during your term. A 3, 6 or 12-month term locks in a lower rate; choosing a longer term lowers your monthly fee, and 6- and 12-month terms also include a quarterly Deep Clean. All prices are for service anywhere in our Service Area in Miami-Dade County.
Required first: a Deep Clean, charged separately from your monthly fee, so we can confirm your actual interior square footage before your first monthly charge.
| Home size | First Deep Clean |
|---|---|
| Studio / 1BR up to 800 sq ft | $145 |
| 2BR 801 – 1,200 sq ft | $180 |
| 3BR 1,201 – 1,800 sq ft | $221 |
| 4BR 1,801 – 2,500 sq ft | $272 |
Monthly fee — Every other week (26 visits a year)
| Home size | 3 months | 6 months | 12 months |
|---|---|---|---|
| Studio / 1BR | $286 | $271 | $258 |
| 2BR | $351 | $334 | $316 |
| 3BR | $436 | $416 | $392 |
| 4BR | $537 | $509 | $483 |
Monthly fee — Weekly (52 visits a year)
| Home size | 3 months | 6 months | 12 months |
|---|---|---|---|
| Studio / 1BR | $498 | $472 | $442 |
| 2BR | $607 | $572 | $542 |
| 3BR | $750 | $711 | $672 |
| 4BR | $927 | $880 | $828 |
On 6- and 12-month terms, a Quarterly Deep Clean takes the place of one of your regular visits — once at month 3 on a 6-month term, and at months 3, 6 and 9 on a 12-month term — at no extra charge. It is not an extra visit, and you pay only your monthly fee. You may decline any of them at no cost.
Per-visit rates, the monthly-fee formula, add-ons, the Condition Fee, home-size adjustment and the Rate Reconciliation that can apply if you leave a 6- or 12-month term early are all published in full in the Home Rate Schedule (Annex C), which the Home Membership Terms incorporate by reference.
Bayfront Flex
Bayfront Flex is pay-as-you-go: no visit schedule and no term commitment. You pay a small monthly membership fee to keep your account active, then buy a Credit — one cleaning, the same scope as a Deep Clean — whenever you want to book.
| Item | Amount |
|---|---|
| Flex membership fee, per month | $9.99 |
| Flex Credit — Studio / 1BR | $145 |
| Flex Credit — 2BR | $180 |
| Flex Credit — 3BR | $221 |
| Flex Credit — 4BR | $272 |
At signup, the membership fee and your first Credit are billed together: $154.99 (Studio / 1BR), $189.99 (2BR), $230.99 (3BR), $281.99 (4BR). Additional Credits are purchased one at a time, whenever you book, at the Flex Credit price above. Cancel the membership fee at any time — no notice required. Full detail: Home Rate Schedule (Annex C).
STR Service Plan
For short-term rental hosts. You buy Turnover Credits — one Credit covers one complete turnover of one unit, at the declared size tier. Credits never expire. Minimum purchase: 5 Credits.
| Size | Price per Credit |
|---|---|
| Studio / 1BR up to 800 sq ft | $132 |
| 2BR 801 – 1,200 sq ft | $164 |
| 3BR 1,201 – 1,800 sq ft | $202 |
| 4BR 1,801 – 2,500 sq ft | $247 |
The first service at any new unit is always a Deep Clean, charged separately at the rates above (same table as Home) — a Credit does not cover it.
A Service Plan is separate and optional: it charges 5 Credits every 3 months automatically, and its Plan Length of 3, 6 or 12 months sets how long your Credit price stays locked. It does not commit you to stay, and you can cancel it at any time. It is not a discount on Credits — Credits are sold at list price with or without one. What it buys instead: priority scheduling, backup coverage if your assigned cleaner is unavailable, the 24-hour turnover guarantee, and price protection on the Credits you buy during the Plan. A turnover requested with less than 24 hours' notice is a rush: it's requested on WhatsApp first to confirm we can make it, uses 1 Credit plus a separate surcharge (paid by Zelle or by card once confirmed), and is not covered by the guarantee.
Every rate, the full guarantee conditions, the Condition Fee and restocking are published in the STR Rate Schedule (Annex D), which the STR Turnover Terms incorporate by reference.
Every membership includes
A membership isn't just a rate — it puts our commitments to you in writing.
Home Membership & Bayfront Flex
- An insured, background-checked cleaner, under contract
- Before and after photos on every visit
- Certificate of Insurance on file for buildings that require one
- Priority rescheduling if your assigned cleaner cancels or gets sick
- A 72-hour damage report process
- On a Home Membership, your rate is locked for your full term
STR Service Plan
- Priority scheduling over clients without a Plan
- Backup coverage if your assigned cleaner is unavailable
- The 24-hour turnover guarantee
- Price protection on the Credits you buy during the Plan
Across all three: one WhatsApp line for scheduling, questions and billing.
Cancellation
Home Membership. To cancel, give 30 days' notice online in your customer portal — no call and no message. Your membership ends on the last day of the billing period in which the 30th day after your notice falls, and you pay your monthly fee through that period. If you cancel before your first monthly charge, no notice is needed and you've paid only for the Deep Clean. If you cancel a 6- or 12-month plan before your term ends, we adjust the price of the visits you already received to the 3-month rate, up to $400 in total.
Example. A 2-bedroom home on an every-other-week, 6-month plan has a rate of $154 per visit; the 3-month rate is $162. If 10 visits were delivered by the time your membership ends, the adjustment is $8 × 10 = $80, charged once when your cancellation takes effect. We tell you the amount before we charge it.
It never goes above $400. A 4-bedroom home on an every-other-week, 12-month plan with 20 visits delivered would come to $25 × 20 = $500, so it pays $400. The difference for every home size and plan is in the Home Rate Schedule.
Bayfront Flex. Cancel the monthly Flex fee any time, no notice required. Credits you've already purchased never expire and aren't affected by cancelling the fee.
STR Service Plan. Cancellation takes effect at the end of the quarter you've already paid for. Turnover Credits you've purchased never expire, with or without an active Plan.
Full legal detail for each: Terms of Service.